Returns & Exchanges
Due to the perishable nature of our farm-grown botanicals and food products, we offer a 14-day window for returns on unopened items to ensure the highest quality and safety. If your order arrives damaged or incorrect, we are committed to making it right through a prompt replacement or refund.
Verify Eligibility
Ensure your items are unopened, in original packaging, and within 14 days of delivery for a standard return.
Contact Support
Email our farm team at [email protected] with your order number and photos if the product is damaged.
Ship the Items
Securely package your items and use the provided return shipping label to send the package back to our Vermont facility.
Receive Refund
Once our team inspects the return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing